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Jan 24, 2024

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Arvind Jain Tackles Productivity Challenge at Rubrik, the Cloud Security Powerhouse

Arvind Jain hunched over his desk, sifting through hundreds of employee surveys, searching for the answer to a problem. Rubrik, the cloud security company he had co-founded four
years earlier in 2014, was one of the fastest-growing businesses in cloud data management.
Since its launch, it had scaled from a handful of employees to almost a thousand. But
a problem came to light in 2018: Productivity had stagnated. The company’s output wasn’t growing with its scale.

Arvind Jain Unveils the Quest for a Workplace
Google Search

Jain pored over the results of the survey that had been commissioned, scouring for patterns. Was it talent? Not a chance. Company culture? Not according to the surveys. And then,
a troubling insight: Employees reported spending hours of their time trying to find and piece together fragmented bits of information from across the 300 SaaS products Rubrik used in
its internal operations—onboarding materials, meeting notes, support tickets, project archives and more. In their quest to find answers, they were stalled and sidetracked.

Rubrik’s problem, Jain realized, wasn’t Rubrik-specific, but universal: the seemingly impossible task of wrangling digital information from every facet of an enterprise. What if there was something like Google Search, but for the workplace? Jain began researching search engines for enterprises, but none could do what he imagined. “I spoke with other CEOs to see if they had solutions I’d missed,” Jain says. “Their response was, ‘If you find something like that,
let us know.”

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